Many questions pop into your mind when you send your electronic gadgets to get repaired. Ever thought of stopping being afraid of getting awkward and asking these questions? Asking the questions from the phone repair store and demanding their answers is a must to ensure that the services they provide are reliable and that your money is going to the right place. However, most people don’t exactly know what to ask the repairer. They would either stay quiet and rest their trust in the company or ask useless questions that would not help. Mentioned below are a few questions that you should never miss.
4 Questions to Ask at the Phone Repair Shop
Is there any warranty for your services?
If a phone repair store provides a warranty for their services, it means that they are confident about their work and possess excellent skills and techniques. It allows you to claim for any mishandling or lack in the maintenance of your devices that they promised but could not deliver. Whether it’s your laptop, MacBook, smartphone, iPhone, or tablet, the servicing and maintenance would only be reliable if you get a warranty. If unsatisfied, you can get the service redone at a discounted price or for free according to the company policy. But this offer is for a limited time, so you should get back to them as soon as you find something lacking.
What is the turnaround time?
Once the technician examines your device and diagnoses the problem, they’d be able to give you a specific time in which they can repair the machine, and you can collect it. This way, you can skip the stress and be satisfied that you must collect it after a certain number of hours. It will save you from the inconvenience of visiting again and again. It shows that the cell phone repair center has professional staff who know the value of time and money. It is a way of respecting the customer and their time.
Are you a registered and licensed business?
For most businesses, you’ll be able to tell if they are registered or not by their official website. If their website does not claim they have certified and qualified technicians, you should refrain from taking their services. For example, Fix Point claims they have well-qualified and certified staff and provide a warranty for their work. So, why hand over your important and expensive device to some random and inexperienced repairers.
Do you provide a guarantee for the replaced parts?
If you get your camera, battery, speakers, etc., replaced from a cell phone repair store in North York, Ontario, you must demand a guarantee. The replaced parts should be completely compatible with your device and 100% working so that your device keeps functioning accurately for many years. The company must explain the terms and condition of the warranty to avoid any problems in the future when you claim the warranty. Do not ignore the pity details that have higher value.